Moodsetters

Service & Returns

Delivery and Shipping Costs

At PassionStore.eu, almost all
products are shipped directly from stock, ensuring fast and reliable delivery.
The delivery time for orders is usually 3-5 business days.

Shipping costs depend on the location and are
automatically calculated at the checkout page.

Payments

On the payment page of PassionStore.eu, we offer a wide range of secure and convenient payment methods. You can easily complete your purchases with Visa, iDEAL, Maestro, American Express, and UnionPay. Our payment options ensure that you always find a method that suits you, allowing you to shop with confidence at PassionStore.eu.

Return policy

If you have received an item
but are not completely satisfied, you have the right to exchange or return it
within 30 days.

However, there are some
exceptions (in accordance with article 10, paragraph 8). This concerns products
that cannot be returned for health or hygiene reasons if the seal has been
broken.

The following items cannot be
returned for hygiene reasons if the seal has been broken:

All sex toys, such
as vibrators and dildos

Catsuits, stockings, and pantyhose

Wigs

Thongs

Condoms, tablets,
lubricants, and creams

Sex toys can only be returned
if the item is sealed in its original packaging.